Custom blocked list (common area phones use the account-level blocked list).Custom hold music (common area phones use the default hold music).Call handling rules based on business, closed, or holiday hours.Limitations of common area phonesĬommon area phones don't support the following features: Note: Before adding a common area phone to the Zoom web portal, see an overview of the provisioning process. Zoom Phone Pro or higher license to use auto receptionist, call queue, voicemail, and IVR.Common area license to add a common area and use minimal features. Pro, Business, Education, or Enterprise account.Prerequisites for managing common area phones How to add a common area phone to an IVR.How to add a common area phone to an auto receptionist.
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